| NEW HORIZONS HEALTH SYSTEMS,
INC.
New Horizons Medical Center
New Horizons Family Practice
NOTICE OF PRIVACY PRACTICES
Effective Date: April 14, 2003
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED
AND
DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION
PLEASE READ IT CAREFULLY
We are required by law to protect the privacy of health
information that may reveal your identity, and
provide you with a copy
of this notice which describes the health information privacy practices
of our
health care organization (New Horizons Medical Center) and any
affiliated health care providers that
jointly perform payment activities
and business operation of this facility. A copy of our privacy notice
will always be posted in our reception area. You will also be able to
obtain your own copies by accessing
our website at www.newhorizonsmedicalcenter.com,
calling our main hospital number at 502 484 3663,
or asking for one at
the time of your next visit. If you have any questions about this notice, or
would like further information, please contact:
New Horizons Medical Center
Privacy Officer/Medical Records
330 Roland Ave.
Owenton, KY 40359 IMPORTANT SUMMARY INFORMATION
Requirement for Acknowledgment of Notice of Privacy
Practices. We will ask you to sign a form that will
serve as an acknowledgment
that you have received this Notice of Privacy Practices.
Requirement for Written Authorization. We will generally obtain your
written authorization before using
your health information or sharing
it with others outside our health care facility. You may also initiate
the
transfer of your records to another entity or physician by completing
the form. If you provide us with written
authorization, you may revoke
that authorization at any time, except to the extent that we have already
relied
upon it. To revoke an authorization, please contact:
New Horizons Medical Center
Privacy Officer/Medical Records
330 Roland Ave.
Owenton, KY 40359
Exception to Requirement. There are some situations
when we do not need your written authorization before using
your health
information or sharing it with others.
They are:
EXCEPTION FOR TREATMENT, PAYMENT, AND
BUSINESS OPERATIONS.
We are allowed to use and disclose your health information
without your consent to treat your condition, collect
payment for the
treatment, or run our facility's normal business operations.
EXCEPTION FOR DISCLOSURE TO FRIENDS
AND FAMILY INVOLVED IN YOUR CARE.
We will ask you whether you have any objection to
including information about you or sharing information about
your health
with your friends and family involved in your care. More information
about this exception is included
below.
·EXCEPTION IN EMERGENCIES OR PUBLIC NEED.
We may use or disclose your health information in
an emergency or for important public needs. For example, we may
share
your information with public health officials who are authorized to
investigate and control the spread of diseases.
Additional examples
of potential exceptions are detailed below.
EXCEPTION IF INFORMATION DOES NOT IDENTIFY
YOU.
We may use or disclose your health information if
we have removed any information that might reveal who you are.
HOW TO ACCESS YOUR HEALTH INFORMATION
You generally have the right to inspect and copy
your health information. Details about this are provided below.
HOW TO CORRECT YOUR HEALTH INFORMATION.
You have the right to request that we amend your
health information if you believe it is inaccurate or incomplete.
A
description of this right is included below.
HOW TO KEEP TRACK OF THE WAYS YOUR HEALTH
INFORMATION
HAS BEEN SHARED WITH OTHERS.
You have the right to receive a list from us, called
an "accounting list" which provides information about when
and
how we have disclosed your health information to outside persons
or organizations. The list will identify non-routine
disclosures of
your information, but routine disclosures will not be included. The
list will not include disclosures
you have authorized. For more information
about your right to see this list, see below.
· HOW TO REQUEST ADDITIONAL PRIVACY PROTECTION
You have the right to request further restrictions
on the way we use your health information or share it with others.
We
are not required to agree to the restriction you request, but if we
do, we will be bound by our agreement.
HOW TO REQUEST MORE CONFIDENTIAL COMMUNICATIONS.
You have the right to request that we contact you
in a way that is more confidential for you, such as at home instead
of work. We will try to accommodate all reasonable requests.
HOW SOMEONE MAY ACT ON YOUR BEHALF
You have the right to name a personal representative
who may act on your behalf to control the privacy of your health
information.
Parents and guardians will generally have the right to control the privacy
of health information about minors
unless the minors are permitted by
law to act on their own behalf.
·HOW TO LEARN ABOUT SPECIAL PROTECTIONS
FOR HIV, SUBSTANCE ABUSE,
AND MENTAL HEALTH INFORMATION.
Special privacy protections apply to HIV-related
information, substance abuse information, and mental health
information.
Some parts of the general Notice of Privacy Practices may not apply
to these types of information.
If your treatment involves this information,
you will be provided with separate notices explaining how the
information
will be protected. To request copies of these other notices now, please
contact the New
Horizons Privacy Officer at 502 484-3663.
HOW TO OBTAIN A COPY OF THIS NOTICE
We may change our privacy practices from time to
time. If we do, we will revise this notice so you will have an
accurate
summary of our practices. The revised notice will apply to all your
health information, and we will be
required by law to abide by its terms.
We will post any revised notice in our reception area. You will also
be able
to obtain your own copy of the revised notice by accessing our
website at www.newhorizonsmedicalcenter.com
or calling our main facility
phone number at 502 484 3663, or asking for one at the time of your
next visit. The
effective date of the notice will always be located
in the top left corner of the first page.
HOW TO FILE A COMPLAINT
If you believe your privacy rights have been violated,
you may file a complaint with us or with the Secretary of
the Department
of Health and Human Services. To file a complaint with us, please contact
us in writing. No one
will retaliate or take action against you for
filing a complaint.
WHAT INFORMATION IS PROTECTED
We are committed to protecting the privacy of information
we gather about you while providing health-related
services. Some examples
of protected health information are:
a) information about your health condition (such as diseases you may
have);
b) information about health care services you have received or may receive
in the future (such as an operation or specific therapy);
c) information about your health care benefits under an insurance plan
(such as whether a prescription or medical test is covered);
d) geographic information (such as where you live or work);
e) demographic information (such as your race, gender, ethnicity, or
marital status);
f) unique numbers that may identify you (such as your social security
number, your phone number, or your driver's license number);
g) other types of information that may identify who you are.
HOW WE MAY USE AND DISCLOSE YOUR HEALTH
INFORMATION
WITHOUT YOUR WRITTEN AUTHORIZATION
1. TREATMENT, PAYMENT, AND NORMAL BUSINESS OPERATIONS
The physicians and other clinical staff members within
the facility may use your health information or share it
with others
in order to treat your condition, obtain payment for that treatment,
and run the facility's normal
business operations. Your health information
may also be shared with health care providers so that they may
jointly
perform certain payment activities and business operations.
Below are further examples of how your information may be used for treatment,
payment, and healthcare operations. 1.1 TREATMENT
We may share your health information with doctors
or nurses within our
facility and/or practice or with a doctor at another health care institution
(such as a hospital) to determine how to diagnose and treat you. A doctor
in
our facility (or practice) may also share your health information with
another
doctor to who you have been referred for further health care.
1.2. PAYMENT
We may use your health information or share it with
others so that we obtain
payment for your health care services. For example, we may share information
about you with your health insurance
company in order to obtain reimbursement
after we have treated you. We may also share information about you
with
your health insurance company to determine whether it will cover your
treatment or to obtain necessary pre-approval before providing you with
treatment.
1.3. BUSINESS OPERATIONS
We may use your health information or share it with
others in order to conduct our normal business operations.
For example,
we may use your health information to evaluate the performance of our
physicians or staff in
caring for you, or to educate our physicians
or staff on how to improve the care they provide to you. We may
also
share your health information with another company that performs business
services for us, such as billing
companies. If so, we will have a written
contract to ensure that this company also protects the privacy of your
health information.
1.4. APPOINTMENT REMINDERS, TREATMENT ALTERNATIVES,
BENEFITS AND SERVICES
We may use your health information when we contact
you with a reminder that you have an appointment for treatment
of services
at our facility. We may also use your health information in order to
recommend possible treatment alternatives
or health-related benefits
and services that may be of interest to you.
2. FRIENDS AND FAMILY
We may also use your health information in a patient
directory, or share it with friends and family involved in your care
,
without your written authorization. We will always give you an opportunity
to object unless there is insufficient time
because of a medical emergency
(in which case we will discuss your preferences with you as soon as
the emergency is over).
We will follow your wishes unless we are required
by law to do otherwise.
2.1 FRIENDS AND FAMILY INVOLVED IN YOUR CARE.
If you do not object, we may share your health information
with a family member, relative, or close personal friend
who is involved
in your care or payment for that care. We may also notify a family member,
personal representative,
or another person responsible for your care
about your general condition or about the unfortunate event of your
death.
In some cases, we may need to share your health information with
a disaster relief organization that
will help us notify these persons.
3. EMERGENCIES OR PUBLIC NEED
We may use your health information, and share it
with others, in order to treat you in an emergency, or to meet important
public needs. We will not be required to obtain your written authorization,
consent, or any other type of permission
before using or disclosing
your information for these reasons.
3.1 EMERGENCIES
We may use or disclose your health information if
you need emergency treatment or if we are required by law to
treat you,
but are unable to obtain your consent. If this happens, we will try
to obtain your consent as soon as we
reasonably can after we treat you.
3.2. COMMUNICATION BARRIERS
We may use and disclose your health information if
we are unable to obtain your consent because of substantial
communications
barriers, and we believe you would want us to treat you if we could
communicate with you.
3.3. AS REQUIRED BY LAW
We may use or disclose your health information if
we are required by law to do so. We also will notify you of these
uses
and disclosures if notice is required by law.
3.4. PUBLIC HEALTH INFORMATION
We may disclose your health information to authorized
public health officials (or a foreign government agency
collaborating
with such officials) so they may carry out their public health activities.
For example, we may share
your health information with government officials
that are responsible for controlling disease, injury, or disability.
We may also disclose your health information to a person who may have
been exposed or be at risk for contracting
or spreading the disease,
if law permits us to do so. And finally, we may release some health
information about you
to your employer if your employer hires us to
provide you with a physical exam and we discover you have a
work-related
injury or disease that your employer must know about in order to comply
with employment laws.
3.5. VICTIMS OF ABUSE, NEGLECT, OR DOMESTIC VIOLENCE
We may release your health information to a public
health authority that is authorized to receive reports of abuse,
neglect,
or domestic violence. We will make every effort to obtain your permission
before releasing this information,
but in some cases, we may be required
or authorized to act without your permission.
3.6. HEALTH OVERSIGHT ACTIVITES
We may release your health information to government
agencies authorized to conduct audits, investigations, and
inspection
of our facility. These government agencies monitor the operation of
the health care systems, government
benefits programs, such as Medicare
and Medicaid, and compliance with governmental regulatory
programs and
civil rights laws.
3.7. PRODUCT MONITORING, REPAIR, RECALL
We may disclose your health information to a person
or company that is required by the Food and Drug
Administration to:
(1) report or track product defects or problems; (2) repair, replace,
or recall defective or
dangerous products; or (3) monitor the performance
of a product after it has been
approved for use by the general public. 3.8. LAWSUITS AND DISPUTES
We may disclose your health information if we are
ordered to do so by a court that is handling a lawsuit or other
dispute.
We may also disclose your information in response to a subpoena, discovery
request or other lawful
request by someone else involved in the dispute, but only if efforts
have been
made to tell you about the request or to obtain a court order protecting
the
information from further disclosure.
3.9. LAW ENFORCEMENT
We may disclose your health information to law enforcement
officials for the following reasons:
· To comply with court orders, subpoenas, or laws that we are
required to follow;
· To assist law enforcement officers with identifying or locating
a suspect, fugitive, witness, or missing person;
· If you have been the victim of a crime and we determine that:
(1) we have been unable to obtain your consent because
of an emergency
or your incapacity; (2) law enforcement officials need this information
immediately to carry out their
law enforcement duties; and (3) in our
professional judgment, disclosure to these officers is in your best
interests;
· If we suspect that your death resulted from criminal conduct;
or
· If necessary to report a crime that occurred on our property.
3.10. TO AVERT A SERIOUS THREAT TO HEALTH OR
SAFETY
We may disclose your health information or share
it with others when necessary to prevent a serious threat to your health
or safety, or the health or safety of another person or the public.
In such cases, we will only share your information with
someone able
to help prevent the threat. We may also disclose your health information
to law enforcement officers if you tell
us that you participated in
a violent crime that may have caused serious physical harm to another
person (unless you admitted
that fact while in counseling), or if we
determine that you escaped from lawful custody (such as a prison or
mental health institution).
3.11. NATIONAL SECURITY AND INTELLIGENCE ACTIVITIES
OR PROTECTIVE SERVICES
We may disclose your health information to authorized
federal officials who are conducting national security and intelligence
activities or providing protective services to the President or other
important officials.
3.12. MILITARY AND VETERANS
If you are in the Armed Forces, we may disclose health
information about you to appropriate military command
authorities for
activities they deem necessary to carry out their military mission.
We may also release health
information about foreign military personnel
to the appropriate foreign military authority.
3.13. INMATES AND CORRECTIONAL INSTITUTIONS
If you are an inmate or you are detained by a law
enforcement officer, we may disclose your health information to the
prison officers or law enforcement officers if necessary to provide
you with health care, or to maintain safety, security,
and good order
at the place where you are confined. This includes sharing information
that is necessary to protect the
health and safety of other inmates
or persons involved in supervising or transporting inmates or detainees.
3.14. WORKERS' COMPENSATION
We may disclose your health information for workers'
compensation or similar programs that provide
benefits for work-related
injuries.
3.15. CORONERS, MEDICAL EXAMINERS AND FUNERAL
DIRECTORS
In the unfortunate event of your death, we may disclose
your health information to a coroner or medical examiner.
This may be
necessary, for example, to determine the cause of death. We may also
release this information to
funeral directors as necessary to carry
out their duties. 3.16. ORGAN AND TISSUE DONATION
In the unfortunate event of your death, we may disclose
your health information to organizations that procure or
store organs,
eyes, or other tissues, so that these organizations may investigate
whether donation or transplantation
is possible under applicable laws.
3.17. RESEARCH
In most cases, we will ask for your written authorization
before using your health information or sharing it with
others in order
to conduct research. However, under some circumstances, we may use and
disclose your health
information without your authorization if we obtain
approval through a special process to ensure that research
without your
authorization poses minimal risk to your privacy. Under no circumstances,
however, would we allow
researchers to use your name or identity publicly.
We may also release your health information without your
authorization
to people who are preparing a future research project, so long as any
information identifying you does
not leave our offices. In the unfortunate
event of your death, we may share your health information with people
who
are conducting research using the information of deceased persons,
as long as they agree not to remove from our facility
any information
that identifies you.
3.18. YOUR RIGHTS TO ACCESS AND CONTROL YOUR
HEALTH INFORMATION
We want you to know that you have the following rights
to access and control your health information. These rights
are important
because they will help you make sure that the health information we
have about you is accurate.
They may also help you control the way we
use your information and share it with others, or the way we
communicate
with you about your medical record. 1. Right to Inspect and
Copy Records
You have the right to inspect and obtain a copy of any of your health
information that may be used to make
decisions about you and your treatment
for as long as we maintain this information in our records.
This includes
medical and billing records. To inspect or obtain a copy of your health
information, please
submit your request in writing to:
Linda Saur
Medical Records Dept.
New Horizons Medical Center
330 Roland Ave
Owenton, KY 40359
If you request a copy of the information, unless it is your first request,
we
may charge a fee for copying, mailing, or other supplies we use to fill
your
request.
We will respond to your request within sixty days. If we need additional
time
to respond, we will notify you in writing within the time frame above
to explain
the reason for the delay and when you can expect to have a final answer
to
your request.
Under certain very limited circumstances, we may deny your request to
inspect or obtain a copy of your information. If we deny part or all
of your
request, we will provide a written denial that explains our reasons
for doing
so, and a complete description of your rights to have that decision
reviewed
and how you can exercise those rights. We will also include information
on
how to file a complaint about these issues with us or with the Secretary
of the
Department of Health and Human Services. If we have reason to deny only
part of your request, we will provide complete access to the remaining
parts
after excluding the information we cannot let you inspect or copy.
2. Right to Amend Records
If you believe that the health information we have about you is incorrect
or incomplete, you may ask us to amend
the information. You have the
right to request an amendment for as long as the information is kept
in our records.
To request an amendment, please write us requesting
an Amendment Form:
New Horizons Medical Center
Privacy Officer/ Medical Records
330 Roland Ave.
Owenton, KY 40383
Your request should include the reasons why you think we should make
the amendment. Ordinarily, we will
respond within sixty (60) days. If
we need additional time to respond, we will notify you in writing within
sixty
(60) days to explain when you can expect to have a final answer
to your request.
If we deny any part or all of your request, we will provide a written
notice that explain our reasons for doing so.
You will have the right
to have certain information related to your requested amendment included
in your records.
For example, if you disagree with our decision, you
will have an opportunity to submit a statement explaining your
disagreement
which we will include in your records. We will also include information
on how to file a complaint
with us or with the Secretary of the Department
of Health and Human Services. These procedures will be explained
in
more detail in any written denial notice we send you.
3. Right to An Accounting of Disclosure
After April 14, 2003, you have a right to request an "accounting
of disclosures" which is a list with information
about how we have
shared you information with others. An accounting list, however will
NOT include:
· Disclosures we made to you;
· Disclosures you authorized;
· Disclosures we made in order to provide you with treatment,
or conduct our normal business operation;
· Disclosures made from the patient directory (if one exists)
· Disclosures made to your friends and family involved in your
care;
· Disclosures made to federal officials for national security
and intelligence activities;
· Disclosures about inmates or detainees to correctional institutions
or law enforcement officers; or
· Disclosures made before April 14, 2003
To request this list, please write to:
New Horizons Medical Center
Privacy Officer/Medical Records
330 Roland Ave.
Owenton, KY 40359
Your request must state a time period for the disclosures you want us
to
include. For example, you may request a list of disclosures that we
made
between January 1, 2004, and January 1, 2005. You have a right to one
list
within every 12-month period for free. However, we may charge you for
the
cost of providing additional lists in that same 12-month period. We
will
always notify you of any cost involved so that you may choose to withdraw
or
modify your request before any costs are incurred.
Ordinarily we will respond to your request for an accounting list within
sixty
(60) days. If we need additional time to prepare the accounting list
you have
requested, we will notify you in writing about the reason for the delay
and
the date when you can expect to receive the accounting list. In rare
cases, we
may have to delay notifying you because a law enforcement official or
government agency has asked us to do so. 4. Right to Request Additional
Privacy Protections
You have the right to request that we further restrict the way we use
and disclose your health information
to treat your condition, collect
payment for that treatment, or run our normal business operations. You
may
also request that we limit how we disclose information about you
to family or friends involved in your care.
For example, you could request
that we do not disclose information about a surgery or therapy you had.
To request restrictions, please write to:
New Horizons Medical Center
Privacy Officer/Medical Records
330 Roland Ave.
Owenton, KY 40359
Your request should include: (1) what information you want to limit;
(2) whether you want to limit how we use the information, how we share
it with others, or both; and (3) to whom
you want the limits to apply.
We are not required to agree to your request for restriction, and in
some cases the restriction you request
may not be permitted under law.
However, if we do agree, we will be bound by our agreement unless the
information is needed to provide you with emergency treatment or comply
with the law.
Once we have agreed to a restriction, you have the right to revoke the
restriction at any time. Under some
circumstances, we will also have
the right to revoke the restriction as long as we notify you before
doing so;
in other cases, we will need your permission before we can
revoke the restriction.
5. Right to Request Confidential Communications
You have the right to request that we communicate with you about your
medical matters in a more confidential way. For example,
you may ask
that we contact you at home instead of at work. To request more confidential
communications, please write to:
New Horizons Medical Center
Privacy Officer/Medical Records Department
330 Roland Ave.
Owenton, KY 40359
We will not ask you the reason for your request, and will
try to accommodate all reasonable requests.
Please specify in your request how or where you wish to be contacted,
and how payment for your health care
will be handled if we communicate
with you through this alternative method or location.
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